Greet callers with recorded messages that offer touchtone choices and connect callers to extensions. It’s like having your own receptionist 24 hours a day. More >>
Callers can select an extension by dialing the name of the person they want to reach.
Play music or custom-made announcements for callers on hold. More >>
Hola. Bonjour. Hello. TalkSwitch speaks fluent English, French or Spanish. You can let your customers select the language of their choice when the auto attendant answers, and the prompts at individual extensions can use different languages. More >>
Send calls to all local extensions in a department. Ring more than one extension simultaneously and use different ring patterns to identify types of calls. More >>
If an extension or ring group is busy, the caller gets the option to leave a message, remain on hold, or return to the auto attendant. At your extension, you get notified of queued inbound calls. More >>
Handle incoming calls differently at different times of the day, days of the week and on holidays. TalkSwitch can professionally handle calls during and after regular business hours. More >>
Connect up to 3 parties on one phone call.
Call Hold Transfer/Park
Hold calls. Transfer calls to local or remote extensions, ring groups, or voicemail. More >>
Automatic Hotline Calling
Automatically dial a set number when a specific phone is picked up. Perfect for door phones.
Built-in voicemail saves you paying monthly for phone company voicemail, and it’s centralized, so you don’t have to check different mailboxes for cell and office phones. More >>
Call Back/Call Bridge
Access your office long distance savings plan from anywhere around the world. Lets your long distance savings plan travel with you. More >>
Automatic Route Selection
Automatically send certain kinds of outgoing calls through specific phone lines. All long-distance calls, for example, can use a specific line or group of lines. More >>
Prevent unauthorized long-distance calling from any local extension. More >>
Call Detail Record Logging
Assign accounts to calls and track length of calls for billing of professional services. More >>
Change configuration of the system remotely.
Hunt Group Balancing
Ensure that your outgoing calls find and use phone lines in the best way possible for your business.
Auto Fax Detection
Automatically route faxes without wasting money on a dedicated fax line.
Any phone, anywhere, can be added as an extension of the system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers a single number to contact you. More >>
Voicemail to E-mail
Receive e-mail notification of new voicemail, with or without the message attached as an audio file. More >>
If your extension is busy, not answered, screened, or on do not disturb, calls can ring a sequence of other extensions or ring groups. With call cascade, TalkSwitch can make several attempts to locate you before sending the caller to voicemail. More >>
Send calls to any other local or remote extension, to a ring group, or voice mailbox. More >>
If another call comes in while you’re on the phone, you are notified and the caller ID is displayed. You can easily toggle between calls.
Users can call their Microsoft Outlook contacts with a single click. Download the Click To Dial utility
System Speed Dials
Store up to 100 numbers on your system for easy access.
Handle calls differently based on where they come from. Ensure critical calls get instant access, and telemarketers don’t.
Place calls from one extension to another.
TalkSwitch can be connected to a PA system, or announcements can be made through the speakers of selected TalkSwitch telephones. More >>
Pick up calls from other extensions.
You can have different kinds of calls handled in different ways. TalkSwitch supports telephone company distinctive ring features. More >>
Records a caller’s name, then plays it to the recipient, who can accept or redirect the call. More >>
See which lines are available or in use, right on your TalkSwitch IP set. Customize which lines to view for each extension. Exclusively available with selected TalkSwitch IP phones.